You can also just restart the Slack app (or restart your device) to see if that helps the problem. From there, you should confirm that the correct input/output devices are chosen. You can review your call’s audio settings in the Slack app by selecting the call window’s Gear icon. If you’re having audio issues with your Slack calls, there are a few troubleshooting methods you can try.Īccording to Slack’s Help Center, you have four options if you’re placing calls via the Slack desktop app: Reviewing your call’s audio settings in the app, restarting the app, reviewing your device’s audio settings, or updating your device’s audio drivers. Maybe you’re on a Slack video call, but you’re having trouble hearing the people on the on the other end, or they’re having trouble hearing you. In the pop-up menu that appears, choose Mute/Unmute #Name-of-Channel. You can also mute a channel by opening that channel, clicking on the Show Channel Details icon, and then clicking on the More icon. To mute (or unmute) a channel, you can just right-click on a channel’s name in the sidebar and choose the Mute/Unmute Channel option from the menu that pops up. If you mute a channel, you won’t receive notifications from it even in situations where you’re mentioned. You also have the option to mute a channel. You should be able to join the channel again if you need to do so later. In the pop-up menu that appears, choose Leave #Name-of-Channel. This icon looks like a circle with an “i” in it. You can also leave a channel by navigating to that channel and then clicking on the Show Channel Details icon in the top-right corner of that channel. When you want to leave a channel, just right-click on the channel’s name in your sidebar and select the Leave Channel option from the menu that appears. You can also just leave a channel if you think most of the messages in it don’t really concern you. In the pop-up menu that appears, choose your desired time period for which you’d like notifications to be paused. To do so, just select your Profile Picture icon in the top-right corner of your screen and choose Pause Notifications.
The three most effective methods are: Do Not Disturb, leaving a channel, or just muting a channel.Įnabling the Do Not Disturb (DND) feature is great if you need to temporarily mute all notifications. That’s great, except for the fact that now you’re getting what seems like a million notifications on your computer and phone every time a co-worker says something, even when it has nothing to do with you. You’ve just been enrolled in your company’s Slack workspace and have been invited to a number of channels so you can keep up with the goings-on at your job. In most cases, this should resolve your connectivity problem. If your connection is the problem, then you’ll need to reset your internet connection and then restart Slack. You can confirm such an outage by visiting a website like Downdetector, which will allow you to look up the current outage status of services like Slack. If your connection passes the two tests above, then it’s likely that Slack is experiencing its own platform-wide outage, and you’ll have to wait until Slack resolves it. Slack also recommends checking your connection to its service by using its own connection test, which can be accessed at /help/test. Check your own connection by attempting to load another website in your browser. If you’re having trouble connecting to Slack, the first thing you need to do is check your own connection. It’s also possible that your connection issues could be on your end. And while there have been instances of the entire platform being down, connectivity issues don’t just stem from worldwide outages. One of the most common issues with Slack is connectivity. Trouble with connecting to Slack Screenshot
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In this guide, we’re taking a look at five of the most common Slack problems and showing you how to fix them so you can get your workday up and running again. Notifications that remain even after you check your messagesīut in the event it doesn’t, we’ve got your back.Searching for a specific message (among the many you receive).
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